From requirements analysis to system design and execution, SilkRoad130 delivers simpler, smarter, and more cost-effective full network solutions. Our services include security implementation, infrastructure development, and LAN to WAN integration. We utilize flexible, scalable, and proven solutions to meet customer goals and budgets at agreed-upon service levels, helping you manage costs, risk, and complexity.

Our team of highly qualified engineers and operational professionals analyzes user needs and designs optimal solutions for our clients. ITserviceBD.com offers a platform to help companies optimize their ICT strategy and leverage new technology. Whether you need a LAN (Local Area Network) for a single site or a WAN (Wide Area Network) to connect multiple locations, we can deliver. We set up both wired and wireless LANs, integrating WIFI systems, IP phone, IP surveillance, video conferencing, and video surveillance services for complete mobility. Additionally, we can renovate and develop your company’s existing network and infrastructure.

What Our Managed IT Strategy, Consulting & Reporting Services Include:

Our managed IT strategy, consulting, and reporting services are crafted to address the unique needs of your business, regardless of complexity. By combining in-depth strategic planning with responsive consulting and detailed reporting, we ensure your IT initiatives align with your business goals and drive success.

IT Strategy Development:

We collaborate with you to define a clear IT strategy that supports your business objectives. Our experts assess your current IT landscape, identify gaps, and recommend strategic initiatives to enhance performance and efficiency. We develop a roadmap to guide your IT investments, ensuring they deliver maximum value.

IT Consulting Services:

Our consulting services provide expert guidance on a wide range of IT challenges. We analyze your IT environment, evaluate potential solutions, and recommend best practices to optimize your technology infrastructure. Whether you need to modernize legacy systems, adopt new technologies, or improve operational efficiency, our consultants are here to help.

Comprehensive Reporting:

We offer comprehensive reporting services to keep you informed about your IT performance. Our detailed reports provide insights into system health, security, and compliance, helping you make informed decisions. We track key performance indicators (KPIs) and provide actionable recommendations to drive continuous improvement and ensure your IT strategy remains aligned with your business goals.

By leveraging our managed IT strategy, consulting, and reporting services, you can confidently navigate the complexities of IT management and achieve sustained business success.

What Our Managed IT Support Services Include:

Our managed IT support services are tailored to meet the varying complexities of customer needs. We combine mature IT service management with agile methodologies across all stages of service delivery to ensure high quality. We proactively enhance service reliability and functionality, scaling our support to accommodate your growing business.

IT Infrastructure Consulting:

We address your IT concerns and align them with your business objectives. Our team analyzes the current state of your IT infrastructure, including applications, enterprise systems, cloud solutions, and servers. We identify the relevant technologies needed to achieve your goals. Leveraging our ITSM expertise, we provide a comprehensive cycle of IT support services, from designing and building your IT infrastructure to migrating and optimizing your workloads, helping you gain a competitive edge and ensure business viability.

What Our Web & Software Development and Support Services Include:

Our web and software development and support services are designed to meet the diverse needs of your business. We deliver high-quality, scalable, and efficient solutions, ensuring your digital presence and software systems are robust, user-friendly, and aligned with your business goals.

Web Development:

We offer comprehensive web development services, creating responsive, secure, and visually appealing websites. Our team of experienced developers and designers works closely with you to understand your requirements and deliver a website that enhances your brand and engages your audience. From initial design to deployment and maintenance, we ensure your web presence is optimized for performance and user experience.

Software Development:

Our software development services cater to a wide range of business needs, from custom applications to enterprise solutions. We follow a structured development process, from requirement gathering and system design to coding, testing, and deployment. Our team leverages the latest technologies and best practices to deliver reliable and scalable software solutions that drive efficiency and innovation in your business operations.

Support Services:

We provide ongoing support services to ensure your web and software systems remain operational and up-to-date. Our support team offers timely assistance, troubleshooting, and maintenance to resolve issues and implement updates. We monitor performance, security, and functionality, providing proactive solutions to prevent potential problems and ensure smooth operation.

By leveraging our web and software development and support services, you can enhance your digital capabilities, improve operational efficiency, and achieve sustained business success.